Hospitality Accounts Receivable Clerk

The Crescent Hotels Group; New Orleans (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a detail-oriented Accounts Receivable Clerk to support billing, invoicing, and collections for group bookings, corporate accounts, and direct billing clients.

You will review transactions, apply payments, and prepare AR reports while coordinating with Sales, Front Office, Events, and Finance. A background in hospitality accounting and strong Excel skills are preferred.

Qualifications

• 1–2 years of accounting or accounts receivable experience, preferably in hospitality.
• Strong knowledge of billing procedures, folio management, and payment applications.
• Proficiency with hotel PMS and accounting software (e.g., Opera, Delphi, M3, Sage, or similar).
• High attention to detail, accuracy, and organization.
• Excellent communication and customer service skills.
• Ability to manage deadlines and multiple tasks.
• High school diploma or equivalent required; associate degree in accounting or finance preferred.
• Ability to sit for extended periods and work at a computer.
• Occasionally lift or move files or office supplies up to 20 lbs.

Responsibilities

• Prepare and issue invoices for group bookings, events, corporate accounts, and direct billing clients.
• Review daily transactions, folios, and charges for accuracy before posting.
• Ensure proper coding and documentation for all receivables.
• Apply payments, deposits, credit card charges, and wire transfers to the appropriate accounts.
• Monitor aging reports and follow up on past-due balances professionally.
• Communicate with clients regarding outstanding invoices and payment arrangements.
• Reconcile accounts receivable ledgers to ensure all payments are accounted for.
• Prepare daily, weekly, and monthly A/R reports and statements.
• Assist with month-end closing and revenue reconciliation.
• Resolve billing inquiries or disputes promptly and courteously.
• Coordinate with Sales, Front Office, Events, and Finance to verify charges and documentation.
• Maintain strong relationships with corporate clients, vendors, and internal stakeholders.
• Maintain organized financial files and documentation per company and brand standards.
• Ensure compliance with accounting policies, internal controls, and audit requirements.
• Safeguard sensitive financial information and follow confidentiality protocols.

Skills

Billing procedures

Accounts receivable

Attention to detail

Communication skills

Education

High school diploma or equivalent

Associate degree in accounting or finance preferred

Tools

Opera

Delphi

M3

Sage

Job description

Crescent Hotels & Resorts is seeking a detail-oriented Accounts Receivable Clerk to support billing, invoicing, and collections for group bookings, corporate accounts, and direct billing clients.

You will review transactions, apply payments, and prepare AR reports while coordinating with Sales, Front Office, Events, and Finance. A background in hospitality accounting and strong Excel skills are preferred.