Hotel AR Specialist – Invoicing & Reconciliation

Philadelphia International Airport (PHL); Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a meticulous Accounts Receivable Specialist to manage invoicing for group, corporate, and banquet accounts, process payments, and reconcile ledgers. The role supports cash and revenue reconciliation with Front Office and F&B, and assists with month-end close and audits.

This on-site position requires attention to detail, confidentiality, and strong collaboration with Finance and hotel operations.

Qualifications

• High school diploma or equivalent required.
• Associate's degree in Accounting, Finance, or Business preferred.
• Minimum 1 year of accounting, bookkeeping, or finance experience preferred.
• Knowledge of accounts payable, accounts receivable, and general accounting principles.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with hotel property management systems and accounting software (M3, ProfitSword, OnQ, Opera or similar).
• Strong attention to detail and organizational skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Generate and distribute invoices for group, corporate, and banquet accounts.
• Process customer payments and post receipts accurately.
• Follow up on outstanding balances and past-due accounts.
• Assist with direct billing and collection efforts.
• Reconcile accounts receivable ledgers.
• Verify daily cash deposits and credit card settlements.
• Reconcile revenue reports from Front Office, Food & Beverage, and other departments.
• Assist with daily income audit functions as needed.
• Investigate and resolve variances and discrepancies.
• Prepare journal entries and account reconciliations.
• Assist with month-end closing activities.
• Maintain accurate financial records and supporting documentation.
• Support annual audits and financial reviews.
• Ensure compliance with company policies and accounting procedures.
• Maintain accounting files and electronic records.
• Assist associates and managers with accounting-related inquiries.
• Prepare reports and spreadsheets as requested.
• Perform other duties as assigned by the Director of Finance.

Skills

Attention to detail

Organizational skills

Accounting principles

Confidential information handling

Microsoft Office (Excel)

Education

Associate's degree in Accounting/Finance/Business preferred

High school diploma or equivalent

Tools

Excel

M3

ProfitSword

OnQ

Opera

Job description

Crescent Hotels & Resorts is seeking a meticulous Accounts Receivable Specialist to manage invoicing for group, corporate, and banquet accounts, process payments, and reconcile ledgers. The role supports cash and revenue reconciliation with Front Office and F&B, and assists with month-end close and audits.

This on-site position requires attention to detail, confidentiality, and strong collaboration with Finance and hotel operations.