Hospitality Banking Concierge & Digital Guide

Capital One Group; Fairview (TX); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Education assistance

Mental health support

Health coverage

401(k) matching

Paid time off

Parental leave

Back-up child or elder care

Job summary

Capital One in Fairview, TX is seeking a Full-Time Branch Ambassador at Stacy Rd to serve as the heartbeat of our community hub. You’ll blend warm hospitality with digital banking tools, helping customers navigate deposits, mobile apps, remote deposits, and payments.

You’ll greet guests, ensure security and accuracy, and tailor service to personal or business goals while supporting colleagues in a fast-paced, tech-savvy environment. A High School Diploma and cash handling experience are required.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy.
• Educate clients on mobile banking and digital tools.
• Identify client goals and match with banking solutions.
• Greet customers and maintain a welcoming, service-focused environment.

Skills

Hospitality Heart

Tech Fluency

Precision and Detail

Adaptability

Curiosity

Education

High School Diploma or GED

Associate’s degree

Tools

G-Suite

Job description

Capital One in Fairview, TX is seeking a Full-Time Branch Ambassador at Stacy Rd to serve as the heartbeat of our community hub. You’ll blend warm hospitality with digital banking tools, helping customers navigate deposits, mobile apps, remote deposits, and payments.

You’ll greet guests, ensure security and accuracy, and tailor service to personal or business goals while supporting colleagues in a fast-paced, tech-savvy environment. A High School Diploma and cash handling experience are required.