Branch Ambassador: Digital Concierge & Hospitality

Capital One Group; Plano, Northern (TX, KY); Hybrid; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA

Life Insurance

PTO

Education Assistance

401(k) Matching

Parental Leave

Mental Health Support

Backup Care

Job summary

Capital One is seeking a Branch Ambassador to join the Collin County area. As the face of a hospitality‑driven bank, you will guide customers through digital tools while executing cash transactions with precision.

Build relationships, educate clients on mobile banking, and connect people with the right banking solutions. The role emphasizes service over sales quotas, with a focus on community support and professional growth in a fast‑paced environment.

Qualifications

• High School Diploma, GED, or Equivalent Certification is required.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high‑volume cash transactions with accuracy and maintain compliance with security and regulatory standards.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify customer needs and pair them with digital tools or banking solutions.

Skills

Hospitality

Tech fluency

Precision & detail

Adaptability

Curiosity

Education

High School Diploma

Job description

Capital One is seeking a Branch Ambassador to join the Collin County area. As the face of a hospitality‑driven bank, you will guide customers through digital tools while executing cash transactions with precision.

Build relationships, educate clients on mobile banking, and connect people with the right banking solutions. The role emphasizes service over sales quotas, with a focus on community support and professional growth in a fast‑paced environment.