Hospitality Administrative Specialist

Guest Services, Inc.; Haines City (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

Guest Services, Inc. seeks an Administrator to provide high-level support to the General Manager, handling information requests and performing administrative tasks. You will prepare correspondence, interact with guests, schedule meetings, and deliver exceptional customer service.

Essential duties include answering inquiries, greeting guests, drafting professional communications, and assisting with payroll and invoices, while maintaining office organization and supporting multiple departments.

Qualifications

• Requires ability to manage multiple tasks in a fast-paced environment.
• Strong customer service and interpersonal skills.
• Proficiency in MS Word, Outlook and Excel is required.

Responsibilities

• Takes messages and answers routine and non-routine questions.
• Greet customers politely and anticipate needs.
• Respond to inquiries via phone, email and fax, and draft professional correspondence and proposals.
• Prepare and deliver reports to departments; support General Manager.

Skills

Multitasking

Customer service

Interpersonal communication

English proficiency

Spanish helpful

Education

High School Diploma/GED

College degree preferred

Tools

MS Word

Outlook

Excel

Job description

Guest Services, Inc. seeks an Administrator to provide high-level support to the General Manager, handling information requests and performing administrative tasks. You will prepare correspondence, interact with guests, schedule meetings, and deliver exceptional customer service.

Essential duties include answering inquiries, greeting guests, drafting professional communications, and assisting with payroll and invoices, while maintaining office organization and supporting multiple departments.