Hospital Unit Coordinator - Front Desk & Care Support

Boston Medical Center (BMC); Boston (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Boston Medical Center in Boston seeks a Unit Coordinator to handle clerical duties at the nursing station and front desk. You will support the clinical team, manage patient information, scheduling, and communications, and assist with care delivery through non-clinical tasks.

The role involves coordinating front desk activities, patient admissions/baggage and transport coordination, and ensuring accurate chart documentation.

Qualifications

• One to two years clerical experience, healthcare setting preferred.
• Strong English communication skills, both written and verbal.
• Proficiency with Microsoft Office and hospital information systems.
• Ability to operate basic office equipment and manage multiple tasks.

Responsibilities

• Greets and directs patients, families, visitors and staff with courteous service.
• Coordinates front desk/office support and performs clerical duties for the department.
• Answers calls, replies to inquiries, and routes to appropriate personnel.
• Manages patient information entry, reports, scheduling, and chart-related tasks.
• Supports patient discharge processes and schedules appointments.
• Maintains unit communications, notices, and labeling; orients patients to room and services.

Skills

Clerical experience

Medical terminology

Communication skills

English proficiency

Education

High school diploma or GED

Tools

SEM

IDX

SDK

Job description

Boston Medical Center in Boston seeks a Unit Coordinator to handle clerical duties at the nursing station and front desk. You will support the clinical team, manage patient information, scheduling, and communications, and assist with care delivery through non-clinical tasks.

The role involves coordinating front desk activities, patient admissions/baggage and transport coordination, and ensuring accurate chart documentation.