Emergency Department Front Desk Coordinator

Boston Medical Center; Boston (MA); On-site; USD 27,000 - 36,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Pharmacy

Flexible Spending Accounts

403(b) savings matches

Earned time cash out

Paid time off

Career advancement opportunities

Resources to support employee and 가족웰빙

Job summary

Boston Medical Center is seeking an ED Unit Coordinator to handle clerical functions at the nursing station and front desk, collaborating with the clinical team to support patient care. Part-time schedule in Adult Emergency.

The role involves greeting patients, managing calls, scheduling, and maintaining medical records while ensuring timely information and courteous service to patients and families.

Qualifications

• Requires high school education or GED.
• One to two years of clerical experience preferred in healthcare.
• Demonstrated competence in English (spoken and written).
• Proficient with basic computer software and hospital systems (e.g., IDX, SDK).

Responsibilities

• Greet and direct patients, families, visitors, and staff at the front desk with professionalism.
• Manage front desk/office support duties and respond to inquiries promptly.
• Maintain patient records, charts, and appointment schedules.
• Coordinate communications among departments and with clinical teams.
• Assist in patient admissions, discharges, and transportation coordination as needed.

Skills

Interpersonal skills

English language

Microsoft Office

SEM

IDX

SDK

Education

High school diploma or GED

Tools

Microsoft Office

SEM

IDX

SDK

Job description

Boston Medical Center is seeking an ED Unit Coordinator to handle clerical functions at the nursing station and front desk, collaborating with the clinical team to support patient care. Part-time schedule in Adult Emergency.

The role involves greeting patients, managing calls, scheduling, and maintaining medical records while ensuring timely information and courteous service to patients and families.