Neuro ICU Front Desk & Unit Coordinator

Boston Medical Center (BMC); Boston (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

Boston Medical Center (BMC) is seeking a Unit Coordinator to manage clerical duties at the nursing station and front desk in the Surgical Neuroscience Intensive Care Unit. You will collaborate with the clinical team to support patient care and serve patients, families, and visitors with courteous, non-clinical information.

The role involves coordinating office support, answering calls, processing messages, and maintaining unit communications.

Qualifications

• Experience in a hospital or clinical setting preferred.
• Strong interpersonal and communication skills required.
• Ability to multi-task and support clinical staff in a fast-paced environment.

Responsibilities

• Greet and direct patients, families, visitors, and staff in a courteous manner.
• Coordinate front desk activities and handle clerical duties for the department.
• Respond to inquiries and manage calls and emails promptly.
• Assist with patient admission/discharge processes and scheduling as needed.

Skills

Clerical support

Front desk experience

Customer service

Communication

Tools

Microsoft Office

Hospital information system

Job description

Boston Medical Center (BMC) is seeking a Unit Coordinator to manage clerical duties at the nursing station and front desk in the Surgical Neuroscience Intensive Care Unit. You will collaborate with the clinical team to support patient care and serve patients, families, and visitors with courteous, non-clinical information.

The role involves coordinating office support, answering calls, processing messages, and maintaining unit communications.