Emergency Dept Front Desk Coordinator (Part-Time)

BMC Software; Boston (MA); Vor Ort; USD 27.000 - 36.000; Teilzeit

Zusammenfassung

Boston Medical Center is seeking an ED Unit Coordinator to support the Adult Emergency Department. This part-time role involves front desk clerical tasks, patient interactions, and coordination with the clinical team to ensure smooth operations.

The position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Prior healthcare clerical experience is preferred and a high school diploma is required.

Qualifikationen

• Minimum one to two years of clerical experience; healthcare setting preferred.
• Strong English communication and interpersonal skills.
• Proficiency with basic office software and patient data entry.
• Ability to manage multi-line phone system and scheduling tasks.

Aufgaben

• Greet and direct patients, families, and visitors with a courteous manner.
• Coordinate front desk activities and perform clerical duties for the department.
• Answer phone calls and inquiries; route to appropriate personnel.
• Schedule appointments and manage patient charts and records.
• Assist with patient admissions, discharges, and transfer processes as needed.

Kenntnisse

Clerical experience

Customer service

Medical terminology

Office paperwork

Ausbildung

High school diploma or GED

Tools

Microsoft Office

IDX

SDK

SEM

Jobbeschreibung

Boston Medical Center is seeking an ED Unit Coordinator to support the Adult Emergency Department. This part-time role involves front desk clerical tasks, patient interactions, and coordination with the clinical team to ensure smooth operations.

The position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Prior healthcare clerical experience is preferred and a high school diploma is required.