Hospital Telecommunication & Dispatcher (Part-Time)

Silvercross; New Lenox (IL); Hybrid; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Life Insurance

401(k) plan

PTO/Sick time

Tuition Reimbursement

Job summary

Silver Cross Hospital in New Lenox, IL is seeking a part-time Telecommunications Operator to manage incoming calls, guide callers to the right department, and support emergency paging systems. The role requires accuracy, calm under pressure, and proficiency with hospital software and paging technologies.

Responsibilities include maintaining current contact directories, handling urgent calls, and supporting building services and security teams as needed.

Qualifications

• Handles incoming calls with clear, courteous communication.
• Assists callers in routing to the correct department or person.
• Adheres to HIPPS laws and hospital policies.

Responsibilities

• Answer incoming calls, greet callers, provide information, and transfer calls.
• Assist callers in determining the proper department or person to connect with.
• Route emergency calls appropriately and contact security or maintenance as needed.
• Maintain an organized directory with updated phone numbers and on-call schedules.
• Utilize Meditech/MOX, Outlook, and Cerner for lookups and communication.

Skills

Call handling

Verbal communication

HIPPS compliance

Tools

Meditech/MOX

Outlook

Cerner

Job description

Silver Cross Hospital in New Lenox, IL is seeking a part-time Telecommunications Operator to manage incoming calls, guide callers to the right department, and support emergency paging systems. The role requires accuracy, calm under pressure, and proficiency with hospital software and paging technologies.

Responsibilities include maintaining current contact directories, handling urgent calls, and supporting building services and security teams as needed.