Healthcare Communications Dispatcher

LE101 North Mississippi Medical Center, Inc; Portland (OR); On-site; USD 22,000 - 33,000; Full time

Job summary

North Mississippi Health Services is seeking a Communications Operator to serve as the primary telecommunications contact across a multi-location hospital system. You will handle calls, paging, and information delivery with a focus on empathy and accuracy.

The role requires staying calm during emergencies, managing high call volumes, and maintaining log records while following privacy guidelines. Training for telecom systems is provided, with rotating shifts including nights and weekends.

Qualifications

• Clear verbal communication skills.
• Strong listening and customer service abilities.
• Ability to manage high call volumes and emergencies.

Responsibilities

• Answer incoming calls for the hospital system in a courteous, professional manner.
• Route calls to departments, clinics, and providers.
• Initiate paging, overhead announcements, and emergency notifications.

Skills

Clear communication

Active listening

Call handling

Calm under pressure

Basic computer skills

Attention to detail

Hospital knowledge

Shift work

Education

High School Diploma

Tools

Telecom systems

Job description

North Mississippi Health Services is seeking a Communications Operator to serve as the primary telecommunications contact across a multi-location hospital system. You will handle calls, paging, and information delivery with a focus on empathy and accuracy.

The role requires staying calm during emergencies, managing high call volumes, and maintaining log records while following privacy guidelines. Training for telecom systems is provided, with rotating shifts including nights and weekends.