Hospital Switchboard Operator - Evenings & Weekends
Boston Medical Center
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Job summary
Boston Medical Center in Brighton, MA is seeking a Switchboard Operator to provide telecommunication services, answer phones, and support paging under the direction of the Lead Operator. This 40-hour position includes evenings from 3pm to 11:30pm with rotating weekends, reports to Lead Operator and Director of Telecommunications, and emphasizes professional communication with staff and the public.
The role focuses on exceptional customer service and reliable service in a fast-paced hospital
Responsibilities
- Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards.
Job description
Boston Medical Center in Brighton, MA is seeking a Switchboard Operator to provide telecommunication services, answer phones, and support paging under the direction of the Lead Operator. This 40-hour position includes evenings from 3pm to 11:30pm with rotating weekends, reports to Lead Operator and Director of Telecommunications, and emphasizes professional communication with staff and the public.
The role focuses on exceptional customer service and reliable service in a fast-paced hospital
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