Switchboard Operator

Boston Medical Center; Boston (MA); Vor Ort; USD 35.000 - 52.000; Vollzeit

Zusammenfassung

Boston Medical Center in Brighton, MA is seeking a Switchboard Operator to provide telecommunication services, answer phones, and support paging under the direction of the Lead Operator. This 40-hour position includes evenings from 3pm to 11:30pm with rotating weekends, reports to Lead Operator and Director of Telecommunications, and emphasizes professional communication with staff and the public.

The role focuses on exceptional customer service and reliable service in a fast-paced hospital

Aufgaben

• Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards.

Jobbeschreibung

Position: Switchboard Operator

Location: Brighton, MA

Schedule: 40 Hours and rotating weekends as needed

Shift: Evenings, 3pm to 11:30pm

Job Description

I. Position Function: Under the direction of the Lead Operator, performs telephone answering, paging and other telecommunication services utilizing the Meridian and Xtend systems. Performs telecommunications functions without requiring constant supervision.

II. Job Relationships: Reports to Lead Operator and to the Director of Telecommunications Must be able to effectively communication with all medical center personnel and the general public in a professional manner.

III. Authority: Refer to Job Responsibilities.

Responsibilities

• A. Responsibilities/Essential Functions: \\"Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards.\