Medical Center Switchboard & Communications Specialist

Boston Medical Center; Brockton (MA); Presencial; USD 22.000 - 33.000; A tiempo parcial

Descripción de la vacante

Boston Medical Center is seeking a part-time Switchboard Operator in the Communications department. The role handles high-volume telephone and paging tasks, operates Xtend systems, and supports on-call schedules and security dispatch during off-hours.

Ideal candidates will have a high school diploma or GED and at least one year of experience with heavy telephone use, with strong interpersonal and communication skills to serve patients and staff professionally.

Formación

• Requires high school diploma or GED and one year experience in a business or medical field with heavy telephone usage.
• Excellent interpersonal and communications skills and clear speech are essential.
• Ability to remain flexible and patient in a fast-paced environment and to provide courteous service.

Responsabilidades

• Answer and direct a high volume of calls accurately and politely.
• Operate telephone/paging systems (Xtend) and input data.
• Prepare on-call schedules and monitor paging/wandering systems; issue beepers and maintain logs.
• Record and report telephone-related problems to the Lead Technician and follow procedures.

Conocimientos

Interpersonal skills

Clear communication

Grammar

Adaptability

Patience

Kindness

Educación

High school diploma or GED

Descripción del empleo

Boston Medical Center is seeking a part-time Switchboard Operator in the Communications department. The role handles high-volume telephone and paging tasks, operates Xtend systems, and supports on-call schedules and security dispatch during off-hours.

Ideal candidates will have a high school diploma or GED and at least one year of experience with heavy telephone use, with strong interpersonal and communication skills to serve patients and staff professionally.