Hospital PBX Operator & Paging Specialist

Southern California Hospitals; Culver City (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

The Southern California Hospitals PBX Operator handles incoming and outgoing calls, monitors alarm panels, and participates in overhead paging and code announcements. The role maintains and updates internal phone extensions and pagers, supporting critical communications across hospital operations.

Requirements include a High School Diploma, 1 year PBX experience, excellent customer service, and strong English communication. Preference given to bilingual candidates or prior hospital experience.

Qualifications

• High school diploma or equivalent.
• At least one year PBX or switchboard experience.
• Excellent customer service skills.
• Strong reading, writing, and English communication.
• Understanding of basic medical terminology.
• Ability to maintain a work pace appropriate to workload.
• Ability to multitask.

Responsibilities

• Operates telephone switchboard to relay calls accurately and promptly.
• Maintains alphabetical file of patients' names, rooms, and extensions.
• Pages authorized personnel and announces visiting hours.
• Records information about the hospital's phone network and notifies issues.
• Pagers codes and emergencies and follows Fire and Safety procedures.
• Demonstrates professional customer service and keeps the area organized.

Skills

High school diploma

PBX experience

Customer service

English communication

Medical terminology

Work pace management

Multitasking

Education

High School Diploma or Equivalent

Job description

The Southern California Hospitals PBX Operator handles incoming and outgoing calls, monitors alarm panels, and participates in overhead paging and code announcements. The role maintains and updates internal phone extensions and pagers, supporting critical communications across hospital operations.

Requirements include a High School Diploma, 1 year PBX experience, excellent customer service, and strong English communication. Preference given to bilingual candidates or prior hospital experience.