Hospital Communications Operator

Southern California Hospitals; Culver City (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Southern California Hospitals in Culver City, CA is seeking a PBX Operator to handle inbound/outbound calls, paging, and alarm system monitoring. The role requires sharp customer service, clear English communication, and the ability to multitask in a fast-paced hospital setting.

You will maintain contact lists, relay messages, and assist with codes and safety procedures as part of essential operations. Prior PBX experience is preferred, with basic medical terminology knowledge being a plus.

Qualifications

• High School Diploma or Equivalent required.
• Excellent customer service skills are essential.
• Ability to read, write and communicate effectively in English.
• Understanding of basic medical terminology helpful.

Responsibilities

• Operate telephone switchboard for inbound/outbound/internal calls promptly.
• Pages authorized personnel and announces visiting hours and notifications.
• Maintain records for the hospital's telephone network and notify relevant parties of issues.
• Page codes and emergencies; assist with disaster and safety procedures as needed.
• Demonstrate professional customer service and keep the work area organized.

Skills

Customer service

English communication

Multitasking

Work pace management

Education

High School Diploma or Equivalent

Tools

PBX system

Job description

Southern California Hospitals in Culver City, CA is seeking a PBX Operator to handle inbound/outbound calls, paging, and alarm system monitoring. The role requires sharp customer service, clear English communication, and the ability to multitask in a fast-paced hospital setting.

You will maintain contact lists, relay messages, and assist with codes and safety procedures as part of essential operations. Prior PBX experience is preferred, with basic medical terminology knowledge being a plus.