Hospital Communications & Switchboard Operator

Southern California Hospitals; Culver City (CA); On-site; USD 29,000 - 39,000; Full time

Job summary

Southern Cali Hospital Culver City is seeking a PBX Operator to handle the hospital's telephone switchboard, relay calls, and paging. The role requires professional communication, attention to patient-related details, and strong customer service.

The candidate should have a High School Diploma, at least 1 year of PBX experience, and the ability to multitask in a fast-paced environment. Bilingual skills and prior hospital experience are preferred.

Qualifications

• High School Diploma or Equivalent.
• One year of PBX experience.
• Excellent customer service skills and English communication.

Responsibilities

• Operate telephone switchboard to relay incoming, outgoing, and inter-office calls accurately and professionally.
• Maintain alphabetical file of patients' names, room numbers, and extensions.
• Page authorized personnel and announce notifications such as visiting hours.
• Record information regarding the hospital's telephone network system and report issues.
• Pages codes and emergencies per Fire and Safety Manual and Disaster Plan.

Skills

Customer service

English proficiency

Multitasking

Pace management

Education

High School Diploma

Tools

PBX system

Job description

Southern Cali Hospital Culver City is seeking a PBX Operator to handle the hospital's telephone switchboard, relay calls, and paging. The role requires professional communication, attention to patient-related details, and strong customer service.

The candidate should have a High School Diploma, at least 1 year of PBX experience, and the ability to multitask in a fast-paced environment. Bilingual skills and prior hospital experience are preferred.