Hospital PBX & Communications Specialist

AdventHealth; Kansas; Sur place; USD 22 000 - 33 000; Temps partiel

Avantages offerts par ce poste

Benefits from Day One

Paid Time Off from Day One

Parental Leave

Résumé du poste

AdventHealth is seeking a part-time PBX switchboard/operator in Shawnee Mission, Kansas. You will manage high-volume calls, respond to codes and alerts, and document events accurately while supporting hospital communications and staff training.

The role requires excellent customer service, strong communication, and the ability to multi-task in a fast-paced healthcare environment. Applicants should be flexible for nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent is required; associate degree preferred.
• 1+ year PBX switchboard, call center, or customer service experience in a hospital/healthcare setting preferred.

Responsabilités

• Answers and transfers incoming calls promptly and accurately.
• Responds quickly and accurately to codes, alerts, drills, and testing; documents event details.
• Executes all communications efficiently and accurately.
• Stays current with hospital, code, and departmental procedures.
• Assists with training new staff on call processing procedures.

Connaissances

Excellent customer service

Communication

Multi-tasking

Calm under pressure

HIPAA compliance

Formation

High School Diploma or Equivalent

Associate Degree

Outils

PBX switchboard

Description du poste

AdventHealth is seeking a part-time PBX switchboard/operator in Shawnee Mission, Kansas. You will manage high-volume calls, respond to codes and alerts, and document events accurately while supporting hospital communications and staff training.

The role requires excellent customer service, strong communication, and the ability to multi-task in a fast-paced healthcare environment. Applicants should be flexible for nights, weekends, and holidays.