Hospital Switchboard & Communications Operator (PRN)

Prime Healthcare; Missouri; In loco; USD 25.000 - 34.000; Part-time

Vantaggi offerti da questo lavoro

Competitive compensation

Medical insurance

401K

Descrizione del lavoro

Prime Healthcare's St Joseph Medical Center in Kansas City, MO is seeking a PBX Operator (switchboard/communication operator) to manage the main switchboard, greet visitors, route calls, and monitor alarms. Per diem as needed.

You will handle emergency calls, maintain call logs, coordinate information flows during critical events, and ensure confidentiality in line with hospital policies.

Competenze

• High School Diploma or Equivalent required.
• Prior PBX experience preferred.
• Experience in office or receptionist.
• Effective written and verbal communication and interpersonal skills.
• Ability to multi-task and prioritize to meet timelines.
• Analytical and problem-solving skills.
• Customer service experience preferred.

Mansioni

• Answer and route incoming calls to appropriate hospital departments, physicians, or staff promptly and courteously.
• Assist visitors and callers by providing information or directing them to the appropriate contacts, and handle emergency calls by connecting them to response teams or on-call personnel.
• Monitor and maintain the telephone system by reporting malfunctions and keeping accurate call logs and messages for staff and departments.
• Support communication during hospital emergencies or critical events by coordinating calls and information flow.
• Ensure confidentiality and compliance with hospital policies when handling sensitive information.

Conoscenze

Multitasking

Verbal communication

Interpersonal skills

Customer service

Problem-solving

Formazione

High School Diploma or Equivalent

Descrizione del lavoro

Prime Healthcare's St Joseph Medical Center in Kansas City, MO is seeking a PBX Operator (switchboard/communication operator) to manage the main switchboard, greet visitors, route calls, and monitor alarms. Per diem as needed.

You will handle emergency calls, maintain call logs, coordinate information flows during critical events, and ensure confidentiality in line with hospital policies.