Per Diem Hospital PBX Operator — Critical Communications

Prime Healthcare; Blue Springs (MO); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Competitive compensation

Medical insurance benefit plan

401K

Job summary

Prime Healthcare's St Mary's Medical Center–Kansas City, MO is seeking a PBX Operator on a per diem basis. The role involves answering the switchboard, greeting visitors, routing calls, and monitoring alarms to support hospital communications.

Prior PBX or receptionist experience and strong written/verbal communication skills are preferred. The position emphasizes confidentiality and coordination with on-call staff in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
• Previous PBX experience preferred.
• Previous office or receptionist experience.
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience preferred.

Responsibilities

• Answer and route incoming calls promptly to departments, physicians, or staff.
• Assist visitors and callers with information and direct to contacts; handle emergency calls.
• Monitor and maintain the telephone system; keep accurate call logs and messages.
• Support communication during hospital emergencies or critical events by coordinating calls and information flow.
• Ensure compliance with hospital policies and maintain confidentiality.

Skills

PBX experience

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Analytical thinking

Customer service

Education

High School Diploma or Equivalent

Job description

Prime Healthcare's St Mary's Medical Center–Kansas City, MO is seeking a PBX Operator on a per diem basis. The role involves answering the switchboard, greeting visitors, routing calls, and monitoring alarms to support hospital communications.

Prior PBX or receptionist experience and strong written/verbal communication skills are preferred. The position emphasizes confidentiality and coordination with on-call staff in a fast-paced environment.