Hospital Night Security & Safety Officer

Dana-Farber Cancer Institute, Inc.; Boston (MA); Vor Ort; USD 46.000 - 51.000; Vollzeit

Zusammenfassung

Dana-Farber Cancer Institute, Boston, MA is seeking a Security Officer responsible for patrolling, emergency response, and protecting people and property. The role emphasizes customer service, incident reporting, and collaboration with staff and management.

Overnight shifts include 11pm–7am with eligibility for an overnight shift differential. Responsibilities include responding to emergencies for adults and pediatrics, conducting investigations, and preparing detailed reports.

Qualifikationen

• Excellent verbal and written communication skills.
• Proficient in the operation of office equipment including computers.
• Knowledge of word processing, spreadsheet, and database applications.
• Exemplary customer service and communication skills.
• Strong risk analysis and organizational skills.
• Ability to control complex interpersonal situations and crisis management scenarios.
• Ability to prepare clear and concise reports and routine correspondence.
• Reliable and flexible.

Aufgaben

• Patrols buildings and grounds to identify unsafe conditions.
• Provides high level customer service to patients, visitors, and staff.
• Responds to emergencies, including medical incidents, and assists with potentially violent patients.
• Conduces preliminary investigations into thefts and complaints, gathers facts, and maintains evidence.
• Prepares and submits written incident reports and logs.
• Conducts fire extinguisher inspections, responds to drills, and provides escorts.
• May be assigned to special duties and off-site locations; cross-trained to other sites.
• Performs additional duties as assigned.

Kenntnisse

Verbal communication

Written communication

Crisis management

Report writing

Customer service

Office software

Security protocols

Multilingual

Ausbildung

High school diploma

Bachelor's degree preferred

Jobbeschreibung

Dana-Farber Cancer Institute, Boston, MA is seeking a Security Officer responsible for patrolling, emergency response, and protecting people and property. The role emphasizes customer service, incident reporting, and collaboration with staff and management.

Overnight shifts include 11pm–7am with eligibility for an overnight shift differential. Responsibilities include responding to emergencies for adults and pediatrics, conducting investigations, and preparing detailed reports.