Night Shift Public Safety Officer - Hospital

Dana-Farber Cancer Institute; Boston (MA); On-site; USD 46,000 - 51,000; Full time

Job summary

Dana-Farber Cancer Institute in Boston is seeking a security professional to patrol campuses, respond to emergencies, and protect people and property, with a schedule Monday–Friday 11pm–7am and eligibility for an overnight shift differential.

Under close supervision, you will interact with patients, visitors, and staff, prepare reports, and may cover off-site locations or special duties such as bike patrol.

Qualifications

• High school diploma; bachelor’s degree preferred.
• 1 year of relevant security experience; multilingual skills a plus.

Responsibilities

• Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras. Patrols buildings and grounds and identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages.
• Provides a high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates safety awareness among the Institute community.
• Responds to emergencies, including medical incidents for adult and pediatric patients and active response. Assists with potentially violent patients and detains individuals suspected of criminal conduct.
• Conducts preliminary investigations into thefts, shortages, and other complaints involving potential misconduct. Gathers, analyzes, evaluates, and utilizes facts and evidence. Interviews victims, complainants, witnesses, and suspects. Maintains accountability for valuables/property and other forms of evidence.
• Prepares and submits written reports and logs all incidents thoroughly and accurately.
• Conducts fire extinguisher inspections per assignment of SOD, responds to fire drills, and provides escorts for staff, visitors, and patients.
• May be assigned to special duties, off-site locations, and/or other shifts. Special duties include but are not limited to Bike Patrol and/or Community Service Officer. Off-site locations include but are not limited to administrative buildings, ambulatory care centers, and/or community-based clinics. Will be cross trained in other locations beyond normally assigned workspace.
• Performs additional duties as assigned.

Skills

Verbal and written communication

Office equipment operation

Word processing

Customer service

Risk analysis

Crisis management

Report writing

Reliability and flexibility

Education

High school diploma

Bachelor’s degree preferred

Job description

Dana-Farber Cancer Institute in Boston is seeking a security professional to patrol campuses, respond to emergencies, and protect people and property, with a schedule Monday–Friday 11pm–7am and eligibility for an overnight shift differential.

Under close supervision, you will interact with patients, visitors, and staff, prepare reports, and may cover off-site locations or special duties such as bike patrol.