Night Hospital Security & Safety Advocate

Brigham and Women's Hospital; Boston (MA); On-site; USD 66,878,000 - 95,619,000; Part time

Job summary

Brigham and Women's Hospital seeks a part-time security officer to patrol inpatient and public areas, enforce regulations, and respond to incidents during 32 hours per week, night shifts, onsite at 10 Vining Street in Boston.

The role requires strong customer service, de-escalation, reporting, and teamwork. 3–5 years in hospital security and a valid Class D license are preferred; bachelor’s degree in criminal justice preferred.

Qualifications

• Strong interpersonal communication and customer service skills.
• Ability to de‑escalate anxious or stressed individuals and manage aggression.
• Ability to multitask and work effectively independently or in teams.
• Strong writing skills for documentation and reports.
• Intermediate computer skills and data entry into databases.

Responsibilities

• Patrol assigned areas and enforce security regulations.
• Investigate complaints or potential crime and assist in restraining when necessary.
• Prepare accurate written incident reports and maintain logs.
• Coordinate with law enforcement and respond to emergencies.
• Dispatch security personnel using integrated systems when required.

Skills

Interpersonal communication

Customer service

De-escalation

Teamwork

Multitasking

Problem solving

Critical thinking

Writing skills

Data entry

Security procedures

Education

Bachelor's Degree in Criminal Justice preferred

Job description

Brigham and Women's Hospital seeks a part-time security officer to patrol inpatient and public areas, enforce regulations, and respond to incidents during 32 hours per week, night shifts, onsite at 10 Vining Street in Boston.

The role requires strong customer service, de-escalation, reporting, and teamwork. 3–5 years in hospital security and a valid Class D license are preferred; bachelor’s degree in criminal justice preferred.