Public Safety & Emergency Response Officer

Dana-Farber Cancer Institute; Boston (MA); On-site; USD 46,000 - 51,000; Full time

Job summary

DANA-FARBER CANCER INSTITUTE in Boston seeks a Security Officer to provide urgent response, patrol, and incident management under supervision, protecting people and property and ensuring a safe hospital environment for patients, visitors, and staff.

The role emphasizes strong customer service, reporting, and crisis management with duties spanning investigations, fire safety, and multi-location collaboration.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• 1 year of relevant security experience; multi-language skills a plus.

Responsibilities

• Provide emergency response and protection for people and property.
• Patrol buildings and grounds; identify unsafe conditions.
• Investigate thefts, shortages, and other complaints; gather evidence.
• Prepare written reports and logs; maintain records.
• Respond to emergencies including medical incidents; assist with potentially violent individuals.
• Cross-train in other locations and special duties as assigned.
• Escort staff, visitors, and patients as needed.

Skills

Verbal communication

Written communication

Customer service

Crisis management

Interpersonal skills

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Database applications

Job description

DANA-FARBER CANCER INSTITUTE in Boston seeks a Security Officer to provide urgent response, patrol, and incident management under supervision, protecting people and property and ensuring a safe hospital environment for patients, visitors, and staff.

The role emphasizes strong customer service, reporting, and crisis management with duties spanning investigations, fire safety, and multi-location collaboration.