Night Shift Hospital Security Officer

The General Hospital Corporation; Boston (MA); On-site; USD 32,000 - 46,000; Full time

Job summary

Mass General Brigham is seeking a dedicated security professional to maintain a safe environment for patients, visitors, and staff at the Boston facility. Duties include patrolling assigned areas, reporting hazards, and responding to incidents during the night shift.

The role requires strong interpersonal skills, confidentiality, and the ability to de-escalate tense situations. Experience in hospital security (3–5 years) and a Class D driver's license are preferred.

Qualifications

• Bachelor's Degree in Criminal Justice preferred
• Experience in hospital security, police, EMS or customer services 3-5 years preferred
• License: Class D Driver's License (State License)

Responsibilities

• Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services.
• Patrol assigned areas and report safety hazards and incidents.
• Prepare and submit written reports with log notations; maintain confidentiality.
• Dispatcher duties using security systems and radio communications.
• Assist in medical emergencies and protection of dignitaries; manage traffic.

Skills

Interpersonal communication

Customer service

De-escalation

Multitasking

Problem-solving

Written communication

Education

Bachelor's degree in Criminal Justice

Tools

Database software

Typing

Job description

Mass General Brigham is seeking a dedicated security professional to maintain a safe environment for patients, visitors, and staff at the Boston facility. Duties include patrolling assigned areas, reporting hazards, and responding to incidents during the night shift.

The role requires strong interpersonal skills, confidentiality, and the ability to de-escalate tense situations. Experience in hospital security (3–5 years) and a Class D driver's license are preferred.