Onsite Public Safety Officer: Emergency Response

Dana-Farber Cancer Institute; Boston (MA); On-site; USD 46,000 - 51,000; Part time

Benefits offered by this job

Shift differentials

Job summary

Dana-Farber Cancer Institute is seeking a Per Diem Security Officer for on-site coverage at our Longwood main campus, with the flexibility to cover shifts at regional campuses in the South Shore, Merrimack Valley, and Londonderry, NH.

The role requires responding to emergencies, enhancing safety, and delivering excellent customer service to patients and staff. Shift differentials may apply based on shifts worked.

Qualifications

• Excellent verbal and written communication skills.
• Proficient in the operation of office equipment including computers.
• Knowledge of word processing, spreadsheet, and database applications.
• Exemplary customer service and communication skills.
• Strong risk analysis and organizational skills.
• Ability to control complex interpersonal situations and crisis management scenarios.
• Ability to prepare clear and concise reports and routine correspondence.

Responsibilities

• Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras.
• Patrols buildings and grounds and identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages.
• Provides a high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful.
• Responds to emergencies, including medical incidents for adult and pediatric patients and active response.
• Assists with potentially violent patients and detains individuals suspected of criminal conduct.
• Conducts preliminary investigations into thefts, shortages, and other complaints involving potential misconduct.
• Gathers, analyzes, evaluates, and utilizes facts and evidence. Interviews victims, complainants, witnesses, and suspects.
• Maintains accountability for valuables/property and other forms of evidence.
• Prepares and submits written reports and logs all incidents thoroughly and accurately.
• Conducts fire extinguisher inspections per assignment of SOD, responds to fire drills, and provides escorts for staff, visitors, and patients.
• May be assigned to special duties, off-site locations, and/or other shifts.
• Special duties include but are not limited to Bike Patrol and/or Community Service Officer.
• Off-site locations include but are not limited to administrative buildings, ambulatory care centers, and/or community-based clinics.
• Will be cross trained in other locations beyond normally assigned workspace.
• Performs additional duties as assigned.

Skills

Verbal and written communication

Office equipment operations

Word processing/spreadsheet/database

Customer service

Risk analysis

Crisis management

Report writing

Reliability/flexibility

Education

High school diploma

Bachelor's degree preferred

Job description

Dana-Farber Cancer Institute is seeking a Per Diem Security Officer for on-site coverage at our Longwood main campus, with the flexibility to cover shifts at regional campuses in the South Shore, Merrimack Valley, and Londonderry, NH.

The role requires responding to emergencies, enhancing safety, and delivering excellent customer service to patients and staff. Shift differentials may apply based on shifts worked.