Hospital Guest Concierge - Part-Time, Welcoming Support

Akron Children's Hospital; Boardman (OH); Sur place; USD 17 000 - 19 000; Temps partiel

Résumé du poste

Akron Children's Hospital seeks a Guest Attendant to greet visitors and support the front-line experience. This part-time role (10 hours per week) requires flexibility to work day shifts, including weekends and holidays, with on-site presence at Beeghly Medical Park Building D information desk.

The Guest Attendant provides directions, screens access, and coordinates with security as needed, while delivering a friendly, helpful service at critical entry and exit points.

Qualifications

• High School diploma or equivalent required.
• Previous customer service experience strongly desired.
• Experience in healthcare is preferred.

Responsabilités

• Greet and assist visitors, providing information and directions.
• Screen and coordinate access for patients, families, and visitors.
• Coordinate with security to address disturbances and ensure safety.
• Demonstrate outstanding interpersonal and communication skills.
• Be proactive, enthusiastic, helpful, and supportive in all interactions.
• Work independently or as part of a team to handle duties.
• Remain calm in stressful situations and manage tense interactions.
• Perform other duties as required.

Connaissances

Customer service

Communication skills

Teamwork

Formation

High School graduate

Description du poste

Akron Children's Hospital seeks a Guest Attendant to greet visitors and support the front-line experience. This part-time role (10 hours per week) requires flexibility to work day shifts, including weekends and holidays, with on-site presence at Beeghly Medical Park Building D information desk.

The Guest Attendant provides directions, screens access, and coordinates with security as needed, while delivering a friendly, helpful service at critical entry and exit points.