Hospital Front Desk & Welcome Concierge

Description This; Bangor (ME); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid time off

Tuition reimbursement

401(k) matching

Flexible spending accounts

Job summary

Encompass Health in Bangor, ME is seeking a welcoming Receptionist to handle front desk duties, switchboard operations, and essential clerical tasks that keep patient flow smooth and visits positive.

You will greet visitors, route calls, assist with sign-in and badge issuance, and support departments with data entry and deposits, ensuring accurate records and courteous service for patients and families.

Qualifications

• High school diploma or equivalent preferred.
• Working knowledge of switchboard equipment preferred.
• Ability to use computer systems and data entry is preferred.
• Detail-oriented with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

Responsibilities

• Answer all incoming calls and route to appropriate area or individual.
• Greet all visitors; assist them in signing in and wearing badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at end of day.
• Assist in the entry of information related to admits, discharges, and physician changes.
• Scan all correspondence and any miscellaneous items.
• Check all therapy charges and attach census to back of each therapist’s batch.

Skills

Switchboard

Data entry

Front desk

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Switchboard equipment

Job description

Encompass Health in Bangor, ME is seeking a welcoming Receptionist to handle front desk duties, switchboard operations, and essential clerical tasks that keep patient flow smooth and visits positive.

You will greet visitors, route calls, assist with sign-in and badge issuance, and support departments with data entry and deposits, ensuring accurate records and courteous service for patients and families.