Hospital Receptionist: Welcoming Front Desk & Admin

Encompass Health; Reading (IL); On-site; USD 44,083,000 - 57,859,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision

Generous paid time off

Tuition reimbursement

Company-matching 401(k)

Flexible spending and health savings

Job summary

Encompass Health is seeking a friendly Receptionist to be the first contact for visitors and callers at our hospital. You will operate the switchboard, greet guests, sign them in, and provide essential clerical support to multiple departments to keep operations running smoothly.

We value a detail-oriented, adaptable team member who can manage varied shifts and maintain a welcoming atmosphere that reflects our commitment to patient care and exemplary service.

Qualifications

• High school diploma or equivalent preferred.
• Working knowledge of switchboard equipment preferred.
• Ability to use computer systems and complete data entry is preferred.
• Knowledge of 10-key data entry method preferred.
• Detail-oriented with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

Responsibilities

• Answer all incoming calls and route to appropriate area or individual.
• Greet all visitors; assist them in signing in and wearing badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at end of day.
• Assist in the entry of information related to admits, discharges, and physician changes.
• Scan all correspondence and any miscellaneous items.
• Check all therapy charges and attach census to back of each therapist’s batch.

Skills

Front desk coordination

Switchboard operation

Data entry accuracy

Computer literacy

Attention to detail

Flexible scheduling

Education

High school diploma or equivalent

Tools

Switchboard equipment

Job description

Encompass Health is seeking a friendly Receptionist to be the first contact for visitors and callers at our hospital. You will operate the switchboard, greet guests, sign them in, and provide essential clerical support to multiple departments to keep operations running smoothly.

We value a detail-oriented, adaptable team member who can manage varied shifts and maintain a welcoming atmosphere that reflects our commitment to patient care and exemplary service.