Hospital Front Desk Ambassador

Encompass Health Corporation; Reading (Berks County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Generous paid time off

Tuition reimbursement

401(k) and employee stock plans

Flexible spending accounts

Job summary

Encompass Health Corporation in Reading, PA is seeking a Receptionist to be the welcoming face of our hospital. You will operate the switchboard, manage front desk reception, and provide essential clerical support across departments to ensure smooth communication and efficient operations.

The role emphasizes greeting visitors, directing calls, and handling routine administrative tasks in a team-focused environment designed to support patient care and a positive visitor experience.

Qualifications

• High school diploma or equivalent preferred.
• Working knowledge of switchboard equipment preferred.
• Ability to use computer systems and complete data entry is preferred.
• Knowledge of 10-key data entry method preferred.
• Detail-oriented with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

Responsibilities

• Answer all incoming calls and route to appropriate area or individual.
• Greet all visitors; assist them in signing in and wearing badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at end of day.
• Assist in the entry of information related to admits, discharges, and physician changes.
• Scan all correspondence and any miscellaneous items.
• Check all therapy charges and attach census to back of each therapist's batch.

Education

High school diploma or equivalent

Job description

Encompass Health Corporation in Reading, PA is seeking a Receptionist to be the welcoming face of our hospital. You will operate the switchboard, manage front desk reception, and provide essential clerical support across departments to ensure smooth communication and efficient operations.

The role emphasizes greeting visitors, directing calls, and handling routine administrative tasks in a team-focused environment designed to support patient care and a positive visitor experience.