Hospital Front Desk & Visitor Concierge

TaraVista Behavioral Health; Harvard (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

TaraVista Behavioral Health in Devens, Massachusetts, is seeking a Receptionist to join its multidisciplinary team. The role will involve answering calls, directing inquiries, and serving as the front-facing representative of the hospital.

The successful candidate will have a High School diploma, strong verbal communication, and the ability to handle confidential information, with prior public-facing experience preferred.

Qualifications

• High School Diploma or GED required.
• Ability to professionally represent the hospital as the first point of contact.
• Previous experience working directly with the public required.
• Strong verbal communication skills with excellent telephone etiquette.
• Basic computer skills, including minimal typing and routine task completion.
• Demonstrated ability to maintain the highest level of confidentiality.

Responsibilities

• Answer incoming calls and direct calls to appropriate associates.
• Assist family members during visitation, including directing family members to locker areas to store personal belongings during visits.
• Handle mail distribution, as well as additional clerical duties.
• Be the front facing representative of TaraVista hospital.

Skills

Customer service

Verbal communication

Telephone etiquette

Professionalism

Education

High School Diploma or GED

Tools

MS Office

Job description

TaraVista Behavioral Health in Devens, Massachusetts, is seeking a Receptionist to join its multidisciplinary team. The role will involve answering calls, directing inquiries, and serving as the front-facing representative of the hospital.

The successful candidate will have a High School diploma, strong verbal communication, and the ability to handle confidential information, with prior public-facing experience preferred.