Hospital Front Desk Specialist - Calm and Courteous

TaraVista; Harvard (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

TaraVista Behavioral Health in Devens, MA is seeking a Receptionist to join our multidisciplinary team. You will be the front-facing representative, answer calls, direct to associates, assist families during visitation, and handle mail and clerical duties.

High school diploma or GED required; strong verbal communication and phone etiquette; prior public-facing experience; solid computer basics and confidentiality.

Qualifications

• High School Diploma or GED required.
• Professional representation as hospital's first contact with a calm, courteous demeanor.
• Previous experience working directly with the public required.
• Strong verbal communication skills with excellent telephone etiquette.
• Basic computer skills, including minimal typing and routine task completion.
• Demonstrated ability to maintain confidentiality.

Responsibilities

• Answer incoming calls and direct them to appropriate associates.
• Assist family members during visitation and guide them to locker areas for belongings.
• Handle mail distribution and perform additional clerical duties.
• Maintain extensive contact with the public and serve as the hospital's front-facing representative.

Skills

Verbal communication

Telephone etiquette

Customer service

Confidentiality

Calm demeanor

Education

High School Diploma or GED

Job description

TaraVista Behavioral Health in Devens, MA is seeking a Receptionist to join our multidisciplinary team. You will be the front-facing representative, answer calls, direct to associates, assist families during visitation, and handle mail and clerical duties.

High school diploma or GED required; strong verbal communication and phone etiquette; prior public-facing experience; solid computer basics and confidentiality.