Hospital Front Desk Receptionist — Warm, Patient-Focused

Encompass Health Corporation; Ludlow (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous paid time off

Tuition reimbursement

Company-matching 401(k)

FSAs and HSAs

Job summary

Encompass Health Corporation in Ludlow, MA is seeking a friendly receptionist to be the first point of contact, greet visitors, answer calls, and support front desk operations to keep the hospital running smoothly.

The role requires a high school diploma, basic computer skills, and flexibility to work varied shifts. This position offers an inclusive, supportive environment with growth opportunities within a national inpatient rehabilitation leader.

Qualifications

• High school diploma or equivalent preferred.
• Working knowledge of switchboard equipment.
• Ability to use computer systems and data entry is preferred.
• Knowledge of 10-key data entry method preferred.
• Detail-oriented with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

Responsibilities

• Answer all incoming calls and route to appropriate area or individual.
• Greet all visitors; assist them in signing in and wearing badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at end of day.
• Assist in the entry of information related to admits, discharges, and physician changes.
• Scan all correspondence and any miscellaneous items.
• Check all therapy charges and attach census to back of each therapist's batch.

Skills

Switchboard knowledge

Data entry

Computer literacy

10-key data entry

Attention to detail

Flexible shifts

Education

High school diploma or equivalent

Job description

Encompass Health Corporation in Ludlow, MA is seeking a friendly receptionist to be the first point of contact, greet visitors, answer calls, and support front desk operations to keep the hospital running smoothly.

The role requires a high school diploma, basic computer skills, and flexibility to work varied shifts. This position offers an inclusive, supportive environment with growth opportunities within a national inpatient rehabilitation leader.