Hospital Front Desk Receptionist — Start Day One Benefits

Encompass Health; Worcester (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid time off

Tuition reimbursement

401(k) and ESPP

Flexible spending accounts

Job summary

Encompass Health in Worcester, MA is seeking a friendly receptionist to be the first point of contact, handling the switchboard, greeting visitors, and providing clerical support across departments to ensure smooth operations.

This role offers opportunities to grow with a national inpatient rehabilitation leader, with a commitment to an inclusive, supportive environment and a focus on empathetic patient care.

Qualifications

• High school diploma or equivalent preferred.
• Working knowledge of switchboard equipment preferred.
• Ability to use computer systems and complete data entry is preferred.
• Knowledge of 10-key data entry method preferred.
• Detail-oriented with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

Responsibilities

• Answer all incoming calls and route to appropriate area or individual.
• Greet all visitors; assist them in signing in and wearing badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at end of day.
• Assist in the entry of information related to admits, discharges, and physician changes.
• Scan all correspondence and any miscellaneous items.
• Check all therapy charges and attach census to back of each therapist’s batch.

Skills

Detail-oriented

Data entry

Switchboard operation

Front desk support

Flexibility

Education

High school diploma or equivalent

Tools

Switchboard equipment

10-key data entry

Job description

Encompass Health in Worcester, MA is seeking a friendly receptionist to be the first point of contact, handling the switchboard, greeting visitors, and providing clerical support across departments to ensure smooth operations.

This role offers opportunities to grow with a national inpatient rehabilitation leader, with a commitment to an inclusive, supportive environment and a focus on empathetic patient care.