Hospital Front Desk Receptionist & Patient Concierge

ScionHealth; Harlingen (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Solara Specialty Hospitals Harlingen seeks a patient-oriented receptionist to operate the main switchboard, greet visitors, and support admissions paperwork. The role includes accurate call routing, message taking, and assisting with emergency communication as needed.

Candidate should have strong attendance, fluent English, and the ability to perform additional duties in a fast-paced hospital setting. This is an on-site position at our Harlingen LTAC facility.

Qualifications

• Must read, write and speak fluent English.
• Must have good and regular attendance.
• Performs other related duties as assigned.

Responsibilities

• Operates telephone switchboard to relay incoming, outgoing and interoffice calls.
• Greets visitors and directs them appropriately; may assist with admission paperwork.
• Performs charge entry and charge control to ensure accurate capture and reconciliation of charges.
• Answers and screens outside calls, transfers calls and takes accurate messages.
• Greets and directs in-house callers; pages and contacts as needed for doctors and staff.
• Pages code blue, fire alerts and stat/emergency calls per protocol.
• Maintains department and extension lists and logs for quick call relays.
• Notifies clinical leadership of emergency patients and disseminates disaster information.

Skills

Fluent English

Communication

Education

High School Diploma or Equivalent

Job description

Solara Specialty Hospitals Harlingen seeks a patient-oriented receptionist to operate the main switchboard, greet visitors, and support admissions paperwork. The role includes accurate call routing, message taking, and assisting with emergency communication as needed.

Candidate should have strong attendance, fluent English, and the ability to perform additional duties in a fast-paced hospital setting. This is an on-site position at our Harlingen LTAC facility.