Hospital Communications & Switchboard Specialist

Marinhealth; Greenbrae Boardwalk (CA); Sur place; USD 41 000 - 57 000; Plein temps

Résumé du poste

MarinHealth is hiring for a PBX operator to manage the hospital’s attendant console, routing calls and placing outgoing calls while supporting telephone, paging, and two-way radio communications for staff and patients.

The role requires 1–2 years of relevant experience in a high-volume setting and a high school diploma. Strong English communication and customer service skills are essential in a fast-paced healthcare environment.

Qualifications

• High school diploma (or GED) required.
• 1–2 years experience as a PBX operator or Customer Service Rep in a high-volume call center.
• Previous hospital switchboard experience preferred.

Responsabilités

• Operates attendant console to route incoming calls and place outgoing calls.
• Facilitates telephone, paging and two-way radio communications for all hospital employees and patients.
• Initiates appropriate response personnel for various emergency situations.
• Problem-solves pager issues for hospital staff.

Connaissances

Clear English

Interpersonal skills

Customer service

Decision-making

Teamwork

Time management

PC skills

Formation

High school diploma

Description du poste

MarinHealth is hiring for a PBX operator to manage the hospital’s attendant console, routing calls and placing outgoing calls while supporting telephone, paging, and two-way radio communications for staff and patients.

The role requires 1–2 years of relevant experience in a high-volume setting and a high school diploma. Strong English communication and customer service skills are essential in a fast-paced healthcare environment.