Telecommunication Operator, PBX, Part-Time, (32 hour Week), Variable 8 Hour Shifts

Marin General Hospital; California; On-site; USD 41,000 - 57,000; Part time

Job summary

MarinHealth Medical Center in Greenbrae, CA seeks a part-time Telecommunication Operator/PBX to join our fast-paced hospital environment. You will operate the attendant console, route calls, coordinate paging and two-way radio communications for staff and patients, and escalate emergencies as needed.

Requirements include a high school diploma or GED and 1–2 years in PBX or high-volume call center, preferably in a hospital setting.

Qualifications

• 1–2 years experience as a PBX operator or in a high volume call center.

Responsibilities

• Operate the attendant console to route incoming calls and place outgoing calls.
• Facilitate telephone, paging and two-way radio communications for hospital staff and patients.
• Initiate appropriate response personnel for emergencies.
• Troubleshoot pager issues for hospital staff.

Skills

PBX operator

Customer service

English communication

Teamwork

Education

High School Diploma or GED

Tools

MS Office

Job description

Telecommunication Operator, PBX, Part-Time, (32 hour Week), Variable 8 Hour ShiftsWe use cookies to make the safest and most effective website possible.# Careers Home## Telecommunication Operator, PBX, Part-Time, (32 hour Week), Variable 8 Hour ShiftsApply: Greenbrae, CA: Part time: Posted Today: 15306 - DDTBD**ABOUT MARINHEALTH** Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.**Company:**Marin General Hospital dba MarinHealth Medical Center**Compensation Range:**$29.56 - $41.38**Work Shift:**Variable Shift (United States of America)**Scheduled Weekly Hours:**32**Job Description Summary:**Operates attendant console to route incoming calls and place outgoing calls. Facilitates telephone, paging and two-way radio communications for all hospital employees and patients. Initiates appropriate response personnel for various emergency situations. Problem-solves pager issues for hospital staff.**Job Requirements, Prerequisites and Essential Functions:****EDUCATION**High school diploma (or GED) or equivalent required. **EXPERIENCE**1-2 years experience as a PBX operator or Customer Service Rep in a high volume call center environment. Previous hospital switchboard experience preferred. **LICENSURE AND CERTIFICATIONS**NA **PREREQUISITE SKILLS**1. Ability to communicate clearly with good command of English language 2. Excellent interpersonal and customer relations skills 3. Enthusiastic customer service and ability to work within sensitive areas tactfully and diplomatically is essential at all times 4. Must be capable of independent, reasoned decision-making, functioning within standard operating procedures and within scope of responsibility 5. Ability to work in teams in which all members are mutually accountable 6. Capable of organizing multiple tasks and using good time management and attention to details. 7. Personal computer (W2000/MS Office) skills required**Accommodation:**Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or [e-mail].**C.A.R.E.S. Standards:**MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues.**Health & Immunizations:**To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.**Compensation:**The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.**Equal Employment:**All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.