Telecommunication Operator, PBX, Per Diem, days

Marin General Hospital; California; On-site; USD 41,000 - 57,000; Part time

Job summary

MarinHealth seeks a Telecommunication Operator to manage hospital communications in Greenbrae, CA. The role supports PBX operations, paging, and emergency call handling on a per diem basis. Requires 1–2 years in a high-volume call center and hospital switchboard experience is preferred.

Be part of MarinHealth, a growing integrated health system, with a commitment to patient safety and service excellence. Per diem shifts are available, typically 8-hour days in a fast-paced environment.

Qualifications

• 1-2 years experience as a PBX operator or Customer Service Rep in a high-volume call center.
• Previous hospital switchboard experience preferred.
• Strong English communication and customer service skills required.

Responsibilities

• Operates attendant console to route incoming calls and place outgoing calls.
• Facilitates telephone paging and two-way radio communications for hospital staff.
• Initiates appropriate response personnel for emergencies and resolves pager issues.

Skills

Clear communication

Interpersonal skills

Customer service

Decision making

Teamwork

Time management

Education

High school diploma or GED

Tools

MS Office

Job description

Telecommunication Operator, PBX, Per Diem, daysWe use cookies to make the safest and most effective website possible.# Careers Home## Telecommunication Operator, PBX, Per Diem, daysApply: Greenbrae, CA: Per Diem: Posted Today: 15305 - DE120**ABOUT MARINHEALTH** Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.**Company:**Marin General Hospital dba MarinHealth Medical Center**Compensation Range:**$29.56 - $41.38**Work Shift:**8 Hour (days) (United States of America)**Scheduled Weekly Hours:**0**Job Description Summary:**Operates attendant console to route incoming calls and place outgoing calls. Facilitates telephone, paging and two-way radio communications for all hospital employees and patients. Initiates appropriate response personnel for various emergency situations. Problem-solves pager issues for hospital staff.**Job Requirements, Prerequisites and Essential Functions:**EDUCATIONHigh school diploma (or GED) or equivalent required.EXPERIENCE1-2 years experience as a PBX operator or Customer Service Rep in a high volume call centerenvironment.Previous hospital switchboard experience preferred.LICENSURE AND CERTIFICATIONSNAPREREQUISITE SKILLS1. Ability to communicate clearly with good command of English language2. Excellent interpersonal and customer relations skills3. Enthusiastic customer service and ability to work within sensitive areas tactfully and diplomatically is essential at all times4. Must be capable of independent, reasoned decision-making, functioning within standard operating procedures and within scope of responsibility5. Ability to work in teams in which all members are mutually accountable6. Capable of organizing multiple tasks and using good time management and attention to details.7. Personal computer (W2000/MS Office) skills required**Accommodation:**Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or [e-mail].**C.A.R.E.S. Standards:**MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues.**Health & Immunizations:**To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.**Compensation:**The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.**Equal Employment:**All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.