Hospital Communications Specialist – Part-Time

Guidehouse; Ventura (CA); On-site; USD 38,000 - 63,000; Part time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Paid H

Company Paid Holidays

Discretionary variable incentive bonus

Parental Leave

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dependent Care

Disability (Short-Term & Long-Term)

Tuition Reimbursement, Personal Dev &‑

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community

Emergency Back-Up Childcare

Job summary

Guidehouse is seeking a part-time Communications Operator to manage the main switchboard, assist with patient registrations, and monitor hospital communications and equipment. The role emphasizes strong communication and customer service, with weekend/holiday scheduling and on-site work.

Requirements include a high school diploma and 1 year in customer service, call center, or healthcare. Bilingual in Spanish is a plus; salary range is posted and compensation reflects experience and

Qualifications

• High School graduate or GED.
• 1 year of experience in Customer Service, Call Center, and/or Healthcare.
• Bilingual in Spanish is a plus.

Responsibilities

• Handles basic questions about the business, including hours of operation, directions, and contacts.
• Coordinates emergency codes and disaster control procedures.
• Monitors and updates patient status changes within electronic medical record.
• Assists with the registrations of patients as needed.
• Must be able to use overhead paging system to communicate information and locate hospital personnel.
• Monitors the temperature, humidity, and pressure of various hospital equipment.
• Serves as a mentor to new associates and assists in new employee orientation.
• Critical thinking, sound judgment, and strong problem-solving skills.
• Ability to function independently and manage own time and work tasks.
• Team oriented, open-minded, flexible, and willing to learn.
• Performs other duties as assigned.
• Excellent communication and outstanding customer service and listening skills.

Education

High School graduate or GED

Job description

Guidehouse is seeking a part-time Communications Operator to manage the main switchboard, assist with patient registrations, and monitor hospital communications and equipment. The role emphasizes strong communication and customer service, with weekend/holiday scheduling and on-site work.

Requirements include a high school diploma and 1 year in customer service, call center, or healthcare. Bilingual in Spanish is a plus; salary range is posted and compensation reflects experience and