Hospital Communications Operator

Capital Health (US); Pennington (NJ); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Retirement Savings and Investment Plan

Disability Benefits - STD

Sick Time Off

Employee Assistance Program

Job summary

Capital Health is seeking a switchboard operator to support internal and external communications. The role requires handling calls, routing to appropriate departments, and coordinating interpreters when language services are needed.

The position supports patient care operations, uses the hospital paging system, and assists with emergency code activations and information logging. Strong customer service and clear communication are essential.

Qualifications

• Education: High school diploma or equivalent.
• Six months customer service experience via telephone.
• Fluent in English with clear communication and excellent customer service.

Responsibilities

• Answer calls and route to destinations within established time frames.
• Operate overhead paging and notify personnel per policy.
• Initiate emergency codes and log events promptly.
• Coordinate interpreter services for language needs.
• Ensure accurate information exchange with callers and staff.

Skills

Clear communication

English fluency

Customer service

Telephone communication

Education

High school diploma or equivalent

Tools

Switchboard system

Job description

Capital Health is seeking a switchboard operator to support internal and external communications. The role requires handling calls, routing to appropriate departments, and coordinating interpreters when language services are needed.

The position supports patient care operations, uses the hospital paging system, and assists with emergency code activations and information logging. Strong customer service and clear communication are essential.