Hospital Communications & Paging Operator

MaineHealth; Maine; On-site; USD 25,000 - 29,000; Full time

Job summary

The Switchboard Operator role at MaineHealth handles prompt and courteous telephone communications, paging, and information for patients and visitors, in accordance with policy. You will work on-site with care teams, security, and facilities to support hospital operations.

Responsibilities include managing the paging system and hospital alarm systems, assisting in emergency response, and maintaining directory information for Patient Access.

Qualifications

• Education: High School diploma or GED preferred.
• License/Certifications: N/A
• Experience: Related experience, such as customer service or dispatch/switchboard operator, preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: Computer and data entry experience is preferred with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.

Skills

Customer service

Dispatch

Switchboard operator

MS Word

Education

High School diploma or GED

Tools

Microsoft Word

Job description

The Switchboard Operator role at MaineHealth handles prompt and courteous telephone communications, paging, and information for patients and visitors, in accordance with policy. You will work on-site with care teams, security, and facilities to support hospital operations.

Responsibilities include managing the paging system and hospital alarm systems, assisting in emergency response, and maintaining directory information for Patient Access.