Hospital Communications & Paging Operator

Mercy Medical Center; Baltimore (MD); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan with company 
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Paid Time Off (PTO) & holidays

Tuition reimbursement

Mental Health resources

Short & Long Term Disability

Voluntary Benefits

Discounts on auto & home insurance

Rewards & Recognition program

Job summary

Mercy Medical Center is seeking a PBX Operator to create a strong first impression by handling incoming calls, paging, and message relay for physicians. You will monitor alarms and life safety codes, assist with overhead paging, and support pager provisioning and replacement in a fast-paced hospital setting.

The role requires a high school diploma or GED, PC skills, and preferred two years of switchboard experience; training is provided to demonstrate proficiency with department hardware and

Qualifications

• Must possess a high school diploma or GED.
• Prefer two years of switchboard experience.
• Must possess computer/PC skills; general word processing and keyboard skills.

Responsibilities

• Answer calls directed to the Mercy Operator within 3 rings and transfer to the correct destination.
• Take and relay messages for physicians, including digital and/or alpha paging.
• Monitor alarms, process life safety codes and other emergency plans.

Skills

Switchboard experience

Computer/PC skills

Word processing

Education

High School diploma or GED

Job description

Mercy Medical Center is seeking a PBX Operator to create a strong first impression by handling incoming calls, paging, and message relay for physicians. You will monitor alarms and life safety codes, assist with overhead paging, and support pager provisioning and replacement in a fast-paced hospital setting.

The role requires a high school diploma or GED, PC skills, and preferred two years of switchboard experience; training is provided to demonstrate proficiency with department hardware and