Healthcare Communications Specialist (PBX/Operator)

Mercy Medical Center, Inc.; Baltimore (MD); On-site; USD 24,562 - 36,850; Full time

Benefits offered by this job

Competitive health, prescription, vision and dental benefits

403(b) retirement plan with generous company match

Paid Time Off (PTO)

Tuition reimbursement

Mental Health resources

Short & Long Term Disability benefits

Discounts on insurance plans

Job summary

Mercy Medical Center, Inc. in Baltimore, Maryland is seeking a PBX Operator responsible for providing an exceptional first impression through effective call handling and monitoring critical systems.

The ideal candidate will have a high school diploma or GED, preferred experience in switchboard operation, and require essential computer skills. The role offers a competitive salary range of $17.83 to $26.75 per hour, reflecting the importance of effective communication and customer service.

Qualifications

• Must possess a high school diploma or GED.
• Prefer two years of switchboard experience.
• Must possess computer/PC skills; general word processing and keyboard skills are required.

Responsibilities

• Provide exceptional first impression of Mercy Medical Center.
• Transfer calls to correct destination and relay messages.
• Monitor alarms and process life safety codes.

Skills

Computer/PC skills

Switchboard experience

General word processing

Education

High school diploma or GED

Job description

Mercy Medical Center, Inc. in Baltimore, Maryland is seeking a PBX Operator responsible for providing an exceptional first impression through effective call handling and monitoring critical systems.

The ideal candidate will have a high school diploma or GED, preferred experience in switchboard operation, and require essential computer skills. The role offers a competitive salary range of $17.83 to $26.75 per hour, reflecting the importance of effective communication and customer service.