PBX Operator

Jackson Hospital (Marianna); Montgomery (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

Jackson Hospital (Marianna) is seeking a PBX Operator to manage hospital communications, relay messages between physicians, nurse stations, and patients, and operate the radio paging and PA systems.

The role requires quick, accurate messaging for codes and disaster alerts, with focus on staff notification and patient safety in a fast-paced hospital environment.

Qualifications

• High School graduate or GED.
• Previous switchboard experience in a hospital or 911 operator or answering service center experience preferred.
• Basic familiarity with Microsoft Word and Windows; able to type 50–60 words per minute.

Responsibilities

• Operates a hospital PBX communications system to relay messages between physicians, nurse stations, and patients.
• Relays incoming/outgoing messages using the radio paging system and ensures timely notification of staff for codes.
• Provides immediate communication for life-saving codes and disaster notifications to proper hospital personnel.

Skills

Typing 50-60 wpm

Microsoft Word

Windows

Education

High School diploma or GED

Tools

Computerized telephone switchboard

Radio pager

In-house PA system

Alarm monitor board

Job description

Description

The PBX Operator provides communication services between the Hospital and the general public. He/she operates a radio paging system to relay incoming/outgoing messages between physicians, nurse stations, and patients. It is the PBX Operator’s responsibility to provide immediate communication for the various codes in order that life saving measures will be accomplished immediately. The PBX Operator provides immediate notification to proper Hospital personnel in the event of any type disaster.

Qualifications

• Education: High School graduate or G.E.D. equivalent
• Experience: Previous switchboard experience in a hospital or 911 operator or answering service center experience preferred.
• Licenses, Certifications and/or Registrations: N/A
• Equipment/Tools/Work Aids: Multiple position computerized telephone switchboard, radio-pager, in-house P.A. system, alarm monitor board,
• Specialized Skills: Basic knowledge of Microsoft word and windows, ability to type 50-60 words/minute.
• Physical Requirements: Visual, hearing, and speech acuity necessary from communication purposes. Must be able to sit for 8 hours per shift