Hospital PBX Operator - Patient Communications Pro

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 24,562 - 36,850; Full time

Benefits offered by this job

Competitive health benefits

403(b) retirement plan

Paid Time Off (PTO)

Job summary

Mercy Medical Center, Baltimore, MD, is hiring a PBX Operator to create excellent first impressions through phone interactions. Responsibilities include answering external and internal calls, transferring them appropriately, and relaying messages for physicians. Effective communication and computer skills are essential.

The role offers a supportive environment recognized as one of America's Most Trustworthy Companies. Join a mission-driven team and enjoy competitive benefits, including health and retirement plans.

Qualifications

• Must possess a high school diploma or GED.
• Prefer two years of switchboard experience.
• Must possess computer/PC skills; general word processing and keyboard skills required.

Responsibilities

• Creates an exceptional first impression in all interactions.
• Answers calls directed to the Mercy Operator within 3 rings.
• Transfers callers to correct destination and takes messages.

Skills

Computer/PC skills

General word processing

Keyboard skills

Education

High school diploma or GED

Job description

Mercy Medical Center, Baltimore, MD, is hiring a PBX Operator to create excellent first impressions through phone interactions. Responsibilities include answering external and internal calls, transferring them appropriately, and relaying messages for physicians. Effective communication and computer skills are essential.

The role offers a supportive environment recognized as one of America's Most Trustworthy Companies. Join a mission-driven team and enjoy competitive benefits, including health and retirement plans.