Hospital Cafe Manager: Lead, Grow, Serve

HHS, LLC; Montgomery (AL); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

401(k) with employer match

Employee Assistance Program

Job summary

HHS, LLC is seeking a friendly, compassionate leader to join our culinary team in a hospital café. You will manage day-to-day operations in a retail environment to create a profitable cafe where hospital staff and families can enjoy a meal.

Lead a goal-oriented retail food service department to build a team that is effective, productive, and rewarding. The role requires 5+ years in retail food experience and 3+ years in management, with strong customer service and operations knowledge.

Qualifications

• Minimum associate’s degree; bachelor’s degree preferred.
• 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining.
• 3+ years of management.
• Experience with cash handling policies and procedures.
• Familiarity with various POS/register systems.
• Knowledge of hospital food service operations.
• Computer skills including word processing, spreadsheets, email, and ordering platforms.
• Must be willing to relocate for promotion opportunities.

Responsibilities

• Manage the cafe retail area to provide excellent customer service and support revenue growth.
• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect.
• Develop and monitor evaluation processes for customer satisfaction.
• Demonstrate continuous ability to maintain and/or improve customer satisfaction through communication, integrity, and performance.
• Lead retail team member recruiting, training, development, scheduling, and assignments.
• Perform daily inspections and assessments and coach and counsel team members.
• Manage and monitor all department sales and costs.

Skills

Interpersonal skills

Communication

Customer service

Professionalism

Proactivity

Team player

Business ethics

Organization

Education

Associate degree

Bachelor's degree preferred

Tools

POS systems

Job description

HHS, LLC is seeking a friendly, compassionate leader to join our culinary team in a hospital café. You will manage day-to-day operations in a retail environment to create a profitable cafe where hospital staff and families can enjoy a meal.

Lead a goal-oriented retail food service department to build a team that is effective, productive, and rewarding. The role requires 5+ years in retail food experience and 3+ years in management, with strong customer service and operations knowledge.