Café Operations Leader—Hospital Retail

Hospital Housekeeping Systems, LLC; Montgomery (AL); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Paid time off (vacation and sick)

Medical, dental, and vision insurance

401(k) with employer match

Employee Assistance Program (EAP)

Career development and ongoing培训

Job summary

Hospital Housekeeping Systems, LLC is seeking a friendly, experienced leader to manage the cafe retail area in a hospital setting. You will oversee day-to-day operations, drive revenue growth, and ensure excellent customer service for staff and families.

We’re looking for a hands-on manager with 5+ years in retail food service, strong people skills, and a proven ability to recruit, train, schedule, and develop a high-performing team. Relocation opportunities may be available.

Qualifications

• Associate's degree is required or equivalent
• 5+ years of retail food experience in quick-serve, supermarket merchandising, or fine dining
• 3+ years of management
• Experience with cash handling policies and procedures
• Familiarity with POS/register systems
• Knowledge of hospital food service operations
• Computer skills including word processing, spreadsheets, email, and ordering platforms
• Must be willing to relocate for promotion opportunities

Responsibilities

• Manage the cafe retail area to provide excellent customer service and support revenue growth
• Provide leadership that fosters morale, passion, quality, and respect
• Develop and monitor evaluation processes for customer satisfaction
• Maintain and improve customer satisfaction through communication, integrity, and performance
• Lead retail team member recruiting, training, scheduling, and assignments
• Perform daily inspections and coach team members
• Manage and monitor all department sales and costs

Skills

Interpersonal Skills

Communication

Customer Service

Professionalism

Proactivity

Team Player

Business Ethics

Organization

Education

Associate degree

Bachelor’s degree preferred

Job description

Hospital Housekeeping Systems, LLC is seeking a friendly, experienced leader to manage the cafe retail area in a hospital setting. You will oversee day-to-day operations, drive revenue growth, and ensure excellent customer service for staff and families.

We’re looking for a hands-on manager with 5+ years in retail food service, strong people skills, and a proven ability to recruit, train, schedule, and develop a high-performing team. Relocation opportunities may be available.