Cafe Retail Manager: Lead Growth in Hospital Dining

HHS; Montgomery (AL); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Employee Assistance Program (EAP)

Career development and ongoing培训

Job summary

HHS is seeking a friendly, compassionate leader to manage the day-to-day operations of a hospital cafe retail environment. You will lead a goal-oriented team to deliver excellent service, drive revenue, and foster a positive, respectful culture. The role requires strong people skills, strategic oversight, and hands-on coaching.

Relocation opportunities may be available within the hospital network. The position emphasizes customer satisfaction, operational efficiency, and staff development, with

Qualifications

• Minimum associate’s degree; bachelor’s degree preferred.
• 5+ years of retail food experience in quick-serve restaurants, supermarket merchandising, or fine dining.
• 3+ years of management experience.
• Familiarity with POS/register systems and cash handling policies.

Responsibilities

• Manage the cafe retail area to provide excellent customer service and support revenue growth.
• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect.
• Develop and monitor evaluation processes for customer satisfaction.
• Lead retail team member recruiting, training, development, scheduling, and assignments.
• Perform daily inspections and coaching of team members.
• Manage and monitor all department sales and costs.

Skills

Interpersonal skills

Communication

Customer service

Professionalism

Proactivity

Team player

Business ethics

Organization

Education

Associate degree

Bachelor’s degree preferred

Tools

POS systems

Excel/Spreadsheets

Email/word processing

Job description

HHS is seeking a friendly, compassionate leader to manage the day-to-day operations of a hospital cafe retail environment. You will lead a goal-oriented team to deliver excellent service, drive revenue, and foster a positive, respectful culture. The role requires strong people skills, strategic oversight, and hands-on coaching.

Relocation opportunities may be available within the hospital network. The position emphasizes customer satisfaction, operational efficiency, and staff development, with