Hospice Volunteer & Bereavement Program Lead

Dartmouth-Hitchcock Health; Hartford (VT); Vor Ort; USD 60.000 - 75.000; Vollzeit

Benefits dieser Stelle

Employee Referral Bonuses

Clinical CEUs

LinkedIn Learning

Generous paid time off

Zusammenfassung

Dartmouth Health Home Care is seeking a dedicated Hospice Volunteer and Bereavement Coordinator to lead recruitment, onboarding, supervision, and ongoing support of a diverse volunteer workforce, and to manage a comprehensive bereavement program for families.

The role works within an interdisciplinary hospice team, coordinating with IDG to align services to patient care plans and organizational needs, while ensuring regulatory compliance and quality improvement.

Qualifikationen

• Associate’s degree in social work, Psychology, Counseling, Human Services, Healthcare Administration, Education, or a related field or an equivalent combination of education and experience.
• Minimum of 2 years of experience in hospice, healthcare, volunteer management, bereavement services, or a related human services field.
• Experience recruiting, training, supervising, and supporting volunteers preferred.
• Knowledge of hospice philosophy, end-of-life care, grief and bereavement principles, and patient/family-centered care.
• Strong organizational, communication, and interpersonal skills with the ability to work compassionately with patients, families, volunteers, and interdisciplinary teams.
• Proficiency with Microsoft Office and electronic health records or volunteer management databases.

Aufgaben

• Lead and continuously improve the Hospice Volunteer and Bereavement Programs by assessing program needs, developing new services, and ensuring volunteer and bereavement support aligns with organizational and community needs.
• Recruit, onboard, train, and retain a diverse, engaged volunteer workforce that meets hospice patient, family, and organizational needs while ensuring all regulatory training requirements are completed.
• Provide ongoing supervision, coaching, and performance management for volunteers, ensuring volunteers are supported, recognized, and effectively matched to patient and organizational needs.
• Manage volunteer program compliance and documentation, maintaining accurate records for HR requirements, competencies, education, patient assignments, service hours, and regulatory standards.
• Direct a comprehensive bereavement program from admission through 13 months following a patient's death, ensuring individualized support for families and caregivers.
• Collaborate with the Hospice Interdisciplinary Group (IDG) to integrate volunteer and bereavement services into patient care plans and coordinate volunteer assignments based on patient needs and volunteer skills.
• Evaluate program effectiveness and drive continuous quality improvement by monitoring volunteer utilization, bereavement outcomes, and service quality, implementing improvements as needed.
• Promote hospice and bereavement services within the community by supporting outreach, education, presentations, and volunteer engagement while ensuring policies and procedures remain current and compliant.

Kenntnisse

Recruitment

Volunteer management

Bereavement support

Interdisciplinary teamwork

MS Office

Ausbildung

Associate degree in social work or related field

Tools

EHR systems

Jobbeschreibung

Dartmouth Health Home Care is seeking a dedicated Hospice Volunteer and Bereavement Coordinator to lead recruitment, onboarding, supervision, and ongoing support of a diverse volunteer workforce, and to manage a comprehensive bereavement program for families.

The role works within an interdisciplinary hospice team, coordinating with IDG to align services to patient care plans and organizational needs, while ensuring regulatory compliance and quality improvement.