Hospice Referral Growth Navigator

MissionHires; Scottsdale (AZ); On-site; USD 55,000 - 90,000; Full time

Job summary

MissionHires is seeking a Patient Care Advocate to drive hospice referral growth across a dedicated Arizona territory. You will build relationships with physicians, facilities, discharge planners, and community partners to educate referral sources about hospice programs and home care options.

In this field-based role, you will conduct targeted sales calls, develop territory plans, track referrals, coordinate with Intake and care teams, and promote timely, high-quality patient care while

Qualifications

• Bachelor's degree in marketing or a related field or equivalent professional experience.
• At least 2 years of hospice sales or related-industry experience with a demonstrated record of achieving direct-sales growth.
• Experience delivering high-quality outcomes and driving growth.
• Ability to establish and maintain professional relationships with internal teams and external stakeholders.

Responsibilities

• Own the development and referral growth of an assigned territory, including facilities, physicians, care-at-home providers, and community agencies.
• Build and maintain productive relationships with physicians, third-party payors, facility staff, discharge planners, social workers, and community partners.
• Develop, implement, and evaluate quarterly and annual territory plans to achieve growth goals and execute agreed-upon strategies.
• Conduct effective sales calls and presentations with targeted referral sources to develop business partnerships and promote hospice services.
• Maintain current knowledge of hospice services and act as a liaison between referral partners and internal agency teams regarding programs, service delivery, and new offerings.
• Meet with patients and families to discuss home care services, individual needs and concerns, and expectations.
• Partner with Intake and patient care resource teams to ensure timely, effective communication with referral sources and internal stakeholders.
• Maintain customer and competitor profiles, log daily call activity, and document follow-up plans in agency systems.
• Participate in community education and marketing activities, including physician calls, lunch-and-learns, health fairs, speaker programs, and CEU programs for healthcare providers.
• Prepare monthly referral-source tracking reports and communicate important market, provider, and competitor changes to the agency.
• Promote timely, high-quality care for patients and caregivers facing life-limiting illnesses.

Skills

Oral communication

Presentation skills

Relationship-building

Self-management

Sales skills

Time management

Education

Bachelor's degree in marketing or related field

Tools

CRM software

MS Office

Job description

MissionHires is seeking a Patient Care Advocate to drive hospice referral growth across a dedicated Arizona territory. You will build relationships with physicians, facilities, discharge planners, and community partners to educate referral sources about hospice programs and home care options.

In this field-based role, you will conduct targeted sales calls, develop territory plans, track referrals, coordinate with Intake and care teams, and promote timely, high-quality patient care while